Fairfax, Virginia - Kris Gulden is claiming victory in round one of The War On Low Toilet Seats after receiving an email response to her July 31 complaint to the U.S. Department of Justice and the U.S. Forest Service regarding an ADA non-compliance issue at El Yunque National Forest.
Gulden's complaint was lodged after she discovered a toilet with a 14" floor-to-seat height - well below the 17"-19" required by the Americans with Disabilities Act - in the accessible women's restroom at the tropical rainforest in Rio Grande, Puerto Rico while vacationing there last month.
This afternoon Gulden said she received the email from a Public Service Staff Officer with the U.S. Forest Service. The email acknowledged that the Forest Service takes the issue "very seriously". It further indicated they were "disappointed to discover that the toilet in the women's restroom did not meet accessibility requirements." The email disclosed that the problem was "immediately corrected" and included a photograph to verify the completed work. In addition to thanking Gulden for "taking the time to share your concern so that others may have a more enjoyable experience on our national forests", the Forest Service is considering honoring Gulden by naming the wheelchair accessible restroom stall after her.