I am writing to inform you of non-compliance with the Americans with Disabilities Act at El Yunque National Forest in Rio Grande, Puerto Rico. I believe this property to be owned by the United States government since its web page indicates its allegiance with both the United States Forest Service and the United States Department of Agriculture.
I have a spinal cord injury which requires me to use a manual wheelchair. While visiting El Yunque on Monday, July 1, my family stopped at the El Portal Visitor's Center. According to an article about the history of architecture of the U.S.D.A. Forest Service (www.foresthistory.org/ASPNET/Publications/architecture/chap2d.htm), the El Portal Rainforest Center was built in 1996 - well after passage of the Americans with Disabilities Act.
Given its fairly recent construction and the fact that El Yunque is federal property, I was disheartened to see that the accessible toilet in the women's restroom at El Portal does not conform to the required seat height of 17" - 19" from the floor. Although the accessible stall had ample space for a wheelchair (and grab bars mounted to the walls), I would have had difficulty transferring from my wheelchair to a toilet that is as short as this one is. Even if I had been able to get onto it, I would certainly not have been able to get off of it. How sad that our journey through this splendid national forest had to be cut short so that I could go back to the hotel to use the restroom.
Please let me know how you plan to proceed with correcting this problem. It certainly seems to me that the United States government should comply with the laws it writes.